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6208fd26 | 1 | #!/usr/bin/env python |
58e64caf AA |
2 | # -*- coding: utf-8 -*- |
3 | #*************************************************************************** | |
ba6ae046 | 4 | #* Copyright (C) 2003-2013 Polytechnique.org * |
58e64caf AA |
5 | #* http://opensource.polytechnique.org/ * |
6 | #* * | |
7 | #* This program is free software; you can redistribute it and/or modify * | |
8 | #* it under the terms of the GNU General Public License as published by * | |
9 | #* the Free Software Foundation; either version 2 of the License, or * | |
10 | #* (at your option) any later version. * | |
11 | #* * | |
12 | #* This program is distributed in the hope that it will be useful, * | |
13 | #* but WITHOUT ANY WARRANTY; without even the implied warranty of * | |
14 | #* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the * | |
15 | #* GNU General Public License for more details. * | |
16 | #* * | |
17 | #* You should have received a copy of the GNU General Public License * | |
18 | #* along with this program; if not, write to the Free Software * | |
19 | #* Foundation, Inc., * | |
20 | #* 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA * | |
21 | #*************************************************************************** | |
22 | ||
58e64caf AA |
23 | """ |
24 | Process as automatically as possible bounces from the newsletter | |
25 | ||
26 | The goal is to extract the email adresses that actually bounced. | |
27 | Bounces conforming to RFC 1894 will be automatically processed. | |
28 | ||
29 | This script uses the X-Spam-Flag header to remove spam and heuristics | |
30 | to detect out-of-office auto-replies and delivery status notifications. | |
31 | ||
32 | All emails are saved in different mailboxes to make human post-processing easier. | |
33 | """ | |
34 | ||
6208fd26 NI |
35 | import email |
36 | import mailbox | |
37 | import os | |
38 | import re | |
39 | import sys | |
40 | import time | |
58e64caf AA |
41 | |
42 | #----------------------------------------------------------------------------# | |
43 | ||
44 | class MboxProcessor: | |
45 | """Applies a series of filters to each message in a mbox.""" | |
46 | ||
47 | def __init__(self, mbox): | |
48 | self.mbox_file = mbox | |
49 | self.mbox = mailbox.mbox(self.mbox_file) | |
50 | self.filters = [ | |
51 | DirectBouncesFilter(), | |
52 | SpamFilter(), | |
53 | UnsureFilter(), | |
54 | CheckNonSpamFilter(), | |
55 | OutOfOfficeFilter(), | |
56 | DeliveryStatusNotificationFilter(), | |
57 | CatchAllFilter() | |
58 | ] | |
59 | ||
60 | def initialize_filters(self): | |
61 | for f in self.filters: f.initialize(self.mbox_file) | |
62 | self.start_time = time.clock() | |
63 | ||
64 | def apply_filters(self, message): | |
65 | return any(f.process(message) for f in self.filters) | |
66 | ||
67 | def finalize_filters(self): | |
68 | duration = time.clock() - self.start_time | |
69 | separator = '-' * 80 | |
6208fd26 NI |
70 | print(separator) |
71 | print('Processed the %d messages of %s in %.2fs' % (len(self.mbox), self.mbox_file, duration)) | |
72 | print(separator) | |
58e64caf | 73 | for f in self.filters: |
6208fd26 NI |
74 | f.finalize() |
75 | print(separator) | |
58e64caf AA |
76 | |
77 | def run(self): | |
78 | self.mbox.lock() | |
79 | try: | |
80 | self.initialize_filters() | |
81 | for message in self.mbox: self.apply_filters(message) | |
82 | self.finalize_filters() | |
83 | finally: | |
84 | self.mbox.unlock() | |
85 | self.mbox.close() | |
86 | ||
87 | #----------------------------------------------------------------------------# | |
88 | ||
89 | class MboxFilter: | |
90 | """Defines an interface for filters.""" | |
91 | ||
92 | def initialize(self, mbox_file): | |
93 | """Called by the processor before processing starts. | |
6208fd26 | 94 | |
58e64caf AA |
95 | This is the place to open descriptors required during processing.""" |
96 | pass | |
97 | ||
98 | def process(self, message): | |
99 | """Called by the processor for each message that reaches this step. | |
6208fd26 | 100 | |
58e64caf AA |
101 | Return true to stop processing, and false to go to the next filter.""" |
102 | pass | |
103 | ||
104 | def finalize(self): | |
105 | """Called by the processor after processing ends. | |
6208fd26 | 106 | |
58e64caf AA |
107 | This is the place to display the results and close all descriptors.""" |
108 | pass | |
109 | ||
110 | #----------------------------------------------------------------------------# | |
111 | ||
112 | def findSubject(message): | |
113 | """Returns the subject of an email.Message as an unicode string.""" | |
6208fd26 NI |
114 | if message['Subject'] is None: |
115 | return None | |
116 | ||
117 | # decode_header returns a list of (decoded_string, charset) pairs | |
118 | decoded_seq = email.header.decode_header(message['Subject']) | |
119 | decoded_seq = [(subj, enc or 'utf-8') for subj, enc in decoded_seq] | |
120 | header = email.header.make_header(decoded_seq) | |
121 | # Be Python 2 & 3 compatible | |
122 | return unicode(header) if sys.version_info < (3,) else str(header) | |
123 | ||
58e64caf AA |
124 | |
125 | _recipient_re = re.compile(r'^rfc822; ?(.+)$', re.I | re.U) | |
126 | ||
6208fd26 | 127 | |
58e64caf AA |
128 | def findAddressInBounce(bounce): |
129 | """Finds the faulty email address in a bounced email. | |
6208fd26 | 130 | |
58e64caf AA |
131 | See RFC 1894 for more information. |
132 | Returns None or the email address.""" | |
6208fd26 | 133 | |
58e64caf AA |
134 | # Check that it is a bounce - a few MTA fail to set this correctly :( |
135 | if bounce.get_content_type() != 'multipart/report': | |
6208fd26 | 136 | print('! Not a valid bounce (expected multipart/report, found %s).' % bounce.get_content_type()) |
58e64caf AA |
137 | return None |
138 | # Extract the second component of the multipart/report | |
aa6c6ed4 AA |
139 | num_payloads = len(bounce.get_payload()) |
140 | if num_payloads < 2: | |
6208fd26 | 141 | print('! Not a valid bounce (expected at least 2 parts, found %d).' % num_payloads) |
58e64caf AA |
142 | return None |
143 | status = bounce.get_payload(1) | |
144 | if status.get_content_type() != 'message/delivery-status': | |
4aad6c9c | 145 | print('! Not a valid bounce (expected message/delivery-status, found %s).' % status.get_content_type()) |
58e64caf AA |
146 | return None |
147 | # The per-message-fields don't matter here, get only the per-recipient-fields | |
aa6c6ed4 AA |
148 | num_payloads = len(status.get_payload()) |
149 | if num_payloads < 2: | |
6208fd26 | 150 | print('! Not a valid bounce (expected at least 2 parts, found %d).' % num_payloads) |
58e64caf AA |
151 | return None |
152 | content = status.get_payload(1) | |
153 | if content.get_content_type() != 'text/plain': | |
4aad6c9c | 154 | print('! Not a valid bounce (expected text/plain, found %s).' % content.get_content_type()) |
58e64caf AA |
155 | return None |
156 | # Extract the faulty email address | |
157 | recipient_match = _recipient_re.search(content['Final-Recipient']) | |
158 | if recipient_match is None: | |
6208fd26 | 159 | print('! Missing final recipient.') |
58e64caf AA |
160 | return None |
161 | email = recipient_match.group(1) | |
162 | # Check the action field | |
4aad6c9c | 163 | if content['Action'].lower() != 'failed': |
6208fd26 | 164 | print('! Not a failed action (%s).' % content['Action']) |
58e64caf AA |
165 | return None |
166 | # Mail forwarding loops, DNS errors and connection timeouts cause X-Postfix errors | |
167 | # Otherwise, the first sub-field should indicate a permanent failure | |
168 | postfix_error = content['Diagnostic-Code'] is not None \ | |
169 | and content['Diagnostic-Code'].startswith('X-Postfix') | |
170 | if not postfix_error and int(content['Status'][:1]) != 5: | |
6208fd26 | 171 | print('! Not a permanent failure status (%s).' % content['Status']) |
58e64caf AA |
172 | return None |
173 | return email | |
174 | ||
15f4834d NI |
175 | |
176 | def findAddressInPlainBounce(bounce): | |
177 | """Finds the faulty email address in a non-RFC-1894 bounced email | |
178 | """ | |
179 | if 'MAILER-DAEMON@' not in bounce['From'].upper(): | |
180 | print('! Not a valid plain bounce (expected from MAILER-DAEMON, found %s).' % bounce['From']) | |
181 | return None | |
182 | if bounce.get_content_type() != 'text/plain': | |
183 | print('! Not a valid plain bounce (expected text/plain, found %s).' % bounce.get_content_type()) | |
184 | return None | |
185 | subject = findSubject(bounce).lower() | |
186 | if (subject != 'failure notice' | |
187 | and subject != 'undeliverable message' | |
188 | and not subject.startswith('mail delivery failed') | |
189 | and subject != 'delivery status notification (failure)'): | |
190 | ||
191 | print('! Not a valid plain bounce (unknown subject: %s).' % subject) | |
192 | return None | |
193 | ||
194 | # Read the 15 first lines of content and find some relevant keywords to validate the bounce | |
195 | lines = bounce.get_payload().splitlines()[:15] | |
196 | ||
197 | # Match: | |
198 | # A message that you sent could not be delivered to one or more of its recipients. | |
199 | # I'm afraid I wasn't able to deliver your message to the following addresses. | |
200 | # The following message to <email@example.com> was undeliverable. | |
201 | non_delivery_hints = [ | |
202 | "Delivery to the following recipient failed permanently", | |
203 | "I wasn't able to deliver your message", | |
204 | "> was undeliverable.", | |
205 | "could not be delivered to", | |
206 | "we were unable to deliver your message", | |
207 | ] | |
208 | if not any(any(hint in line for hint in non_delivery_hints) for line in lines): | |
209 | print('! Unknown mailer-daemon message, unable to find an hint for non-delivery in message:') | |
210 | print('\n'.join(lines)) | |
211 | return None | |
212 | ||
213 | # Match: | |
214 | # This is a permanent error; I've given up. Sorry it didn't work out. | |
215 | # 5.1.0 - Unknown address error 550-'email@example.com... No such user' | |
216 | permanent_error_hints = [ | |
217 | "Delivery to the following recipient failed permanently", | |
218 | "This is a permanent error", | |
219 | "Unknown address error", | |
220 | "550 Requested action not taken", | |
221 | ] | |
222 | if not any(any(hint in line for hint in permanent_error_hints) for line in lines): | |
223 | print('! Unknown mailer-daemon message, unable to find an hint for permanent error in message:') | |
224 | print('\n'.join(lines)) | |
225 | return None | |
226 | ||
227 | # Retrieve the first occurence of <email@example.com> | |
228 | for line in lines: | |
229 | match = re.match(r'.*?<([0-9a-zA-Z_.-]+@[0-9a-zA-Z_.-]+)>', line) | |
230 | if match is None: | |
231 | match = re.match(r'^\s*([0-9a-zA-Z_.-]+@[0-9a-zA-Z_.-]+)\s*$', line) | |
232 | if match is not None: | |
233 | email = match.group(1) | |
234 | if email.endswith('@polytechnique.org'): | |
235 | # First valid mail is something like <info_newsletter@polytechnique.org>, so we missed the real one | |
236 | break | |
237 | return email | |
238 | ||
239 | print('! Unknown mailer-daemon message, unable to find email address:') | |
240 | print('\n'.join(lines)) | |
241 | return None | |
242 | ||
58e64caf AA |
243 | #----------------------------------------------------------------------------# |
244 | ||
245 | class DirectBouncesFilter(MboxFilter): | |
246 | ||
247 | def initialize(self, mbox_file): | |
248 | self.seen = 0 | |
6208fd26 | 249 | self.bad_problems = 0 |
58e64caf AA |
250 | self.emails = [] |
251 | self.mbox_file = '%s.bounced' % mbox_file | |
252 | self.mbox = mailbox.mbox(self.mbox_file) | |
253 | self.mbox.clear() | |
254 | ||
255 | def process(self, message): | |
256 | if message['X-Spam-Flag'] is None: | |
257 | # During finalization, we will verifiy that all messages were processed | |
258 | self.seen += 1 | |
e0c82ac8 AA |
259 | # Special case: ignore mailman notifications for the mailing-list |
260 | # on which the NL is forwarded | |
6208fd26 NI |
261 | if message['From'] == 'newsletter-externes-bounces@polytechnique.org': |
262 | print('! Dropping a notification from mailman for newsletter-externes@polytechnique.org, this should be OK.') | |
e0c82ac8 AA |
263 | self.seen -= 1 |
264 | return True | |
58e64caf | 265 | # Additionnal checks, just to be sure |
e0c82ac8 | 266 | elif message['From'] != 'MAILER-DAEMON@polytechnique.org (Mail Delivery System)' \ |
58e64caf | 267 | or message['Subject'] != 'Undelivered Mail Returned to Sender': |
6208fd26 | 268 | print('! Not an usual direct bounce (From="%s", Subject="%s").' % (message['From'], message['Subject'])) |
e0c82ac8 AA |
269 | else: |
270 | email = findAddressInBounce(message) | |
271 | if email is not None: | |
272 | self.emails.append(email) | |
273 | self.mbox.add(message) | |
274 | return True | |
275 | else: | |
6208fd26 NI |
276 | print('! => No email found in direct bounce, this is really bad.') |
277 | self.bad_problems += 1 | |
58e64caf AA |
278 | return False |
279 | ||
280 | def finalize(self): | |
6208fd26 NI |
281 | print('Found %d messages with no X-Spam-Flag header.' % self.seen) |
282 | print('Found %d of them that are confirmed bounces.' % len(self.mbox)) | |
283 | print('They were saved in %s.' % self.mbox_file) | |
284 | if self.bad_problems: | |
285 | print('Found %d of them that are invalid.' % self.bad_problems) | |
286 | if self.seen != len(self.mbox) + self.bad_problems: | |
287 | print(' /!\ These numbers shoud be equal! We have a problem! /!\\') | |
288 | print('') | |
289 | print('Here is the list of email adresses for these bounces:') | |
290 | print('') | |
58e64caf | 291 | for email in self.emails: |
6208fd26 NI |
292 | print(email) |
293 | print('') | |
58e64caf AA |
294 | self.mbox.close() |
295 | ||
296 | #----------------------------------------------------------------------------# | |
297 | ||
298 | class SpamFilter(MboxFilter): | |
299 | ||
300 | def initialize(self, mbox_file): | |
301 | self.mbox_file = '%s.spam' % mbox_file | |
302 | self.mbox = mailbox.mbox(self.mbox_file) | |
303 | self.mbox.clear() | |
304 | ||
305 | def process(self, message): | |
e0c82ac8 AA |
306 | if message['X-Spam-Flag'] is not None \ |
307 | and message['X-Spam-Flag'].startswith('Yes, tests=bogofilter'): | |
58e64caf AA |
308 | self.mbox.add(message) |
309 | return True | |
310 | return False | |
311 | ||
312 | def finalize(self): | |
6208fd26 NI |
313 | print('Found %d spams. This is reliable.' % len(self.mbox)) |
314 | print('They were saved in %s.' % self.mbox_file) | |
315 | print('You might check the contents of this mbox.') | |
58e64caf AA |
316 | self.mbox.close() |
317 | ||
318 | #----------------------------------------------------------------------------# | |
319 | ||
320 | class UnsureFilter(MboxFilter): | |
321 | ||
322 | def initialize(self, mbox_file): | |
323 | self.mbox_file = '%s.unsure' % mbox_file | |
324 | self.mbox = mailbox.mbox(self.mbox_file) | |
325 | self.mbox.clear() | |
326 | ||
327 | def process(self, message): | |
e0c82ac8 AA |
328 | if message['X-Spam-Flag'] is not None \ |
329 | and message['X-Spam-Flag'].startswith('Unsure, tests=bogofilter'): | |
58e64caf AA |
330 | self.mbox.add(message) |
331 | return True | |
332 | return False | |
333 | ||
334 | def finalize(self): | |
6208fd26 NI |
335 | print('Found %d unclassified messages. Most of them should be spams.' % len(self.mbox)) |
336 | print('They were saved in %s.' % self.mbox_file) | |
337 | print('You must check the contents of this mbox and feed the antispam.') | |
58e64caf AA |
338 | self.mbox.close() |
339 | ||
340 | #----------------------------------------------------------------------------# | |
341 | ||
342 | class CheckNonSpamFilter(MboxFilter): | |
343 | ||
344 | def initialize(self, mbox_file): | |
345 | self.seen = 0 | |
346 | ||
347 | def process(self, message): | |
e0c82ac8 AA |
348 | if message['X-Spam-Flag'] is None \ |
349 | or not message['X-Spam-Flag'].startswith('No, tests=bogofilter'): | |
58e64caf AA |
350 | self.seen += 1 |
351 | return False | |
352 | ||
353 | def finalize(self): | |
354 | if self.seen > 0: | |
6208fd26 NI |
355 | print('Encountered %d messages that were neither spam, nor unsure, nor non-spams.' % self.seen) |
356 | print('Please investigate.') | |
58e64caf | 357 | else: |
6208fd26 | 358 | print('All messages were either spam, or unsure, or non-spams. Good.') |
58e64caf AA |
359 | |
360 | #----------------------------------------------------------------------------# | |
361 | ||
362 | class OutOfOfficeFilter(MboxFilter): | |
363 | ||
364 | def initialize(self, mbox_file): | |
365 | self.mbox_file = '%s.ooo' % mbox_file | |
366 | self.mbox = mailbox.mbox(self.mbox_file) | |
367 | self.mbox.clear() | |
368 | subject_re = [ | |
369 | r'^Absen(t|ce)', | |
6208fd26 | 370 | r'^(AUTO: )?Out of (the )?office', |
fc643049 | 371 | r'^Auto( ?): ', |
6208fd26 | 372 | r'^Automatic reply: ', |
aa6c6ed4 | 373 | r'automatique d\'absence', |
aa6c6ed4 | 374 | r'AutoReply', |
6208fd26 NI |
375 | r'(est|is) absent', |
376 | r'I am out of town', | |
377 | r'I am currently away', | |
fc643049 | 378 | r'(am|is) out of (the )?office', |
6208fd26 NI |
379 | r'Notification d\'absence', |
380 | r'R.{1,2}ponse automatique( :)?', # There may be encoding error of e acute | |
58e64caf | 381 | ] |
6208fd26 | 382 | self.subject_regexes = [re.compile(sre, re.I | re.U) for sre in subject_re] |
58e64caf AA |
383 | |
384 | def process(self, message): | |
385 | subject = findSubject(message) | |
386 | if subject is not None and any(regex.search(subject) for regex in self.subject_regexes): | |
387 | self.mbox.add(message) | |
388 | return True | |
fc643049 NI |
389 | |
390 | # Some systems reply with "Re: ". Be smart here! | |
391 | if subject is not None and subject.startswith('Re: '): | |
392 | # Delivered-To: Autoresponder | |
393 | if 'Autoresponder' in message.get_all('Delivered-To'): | |
394 | self.mbox.add(message) | |
395 | return True | |
396 | # Parse content if it is simple enough | |
397 | if message.get_content_type() == 'text/plain': | |
398 | firstline = message.get_payload().splitlines()[0].lower() | |
399 | if (' absent du bureau ' in firstline | |
400 | or ' away from my office ' in firstline): | |
401 | self.mbox.add(message) | |
402 | return True | |
403 | ||
58e64caf AA |
404 | return False |
405 | ||
406 | def finalize(self): | |
6208fd26 NI |
407 | print('Found %d "out of office". This is generally reliable.' % len(self.mbox)) |
408 | print('They were saved in %s.' % self.mbox_file) | |
409 | print('You may check the contents of this mbox.') | |
58e64caf AA |
410 | self.mbox.close() |
411 | ||
412 | #----------------------------------------------------------------------------# | |
413 | ||
414 | class DeliveryStatusNotificationFilter(MboxFilter): | |
415 | ||
416 | def initialize(self, mbox_file): | |
417 | self.emails = [] | |
418 | self.mbox_file = '%s.dsn' % mbox_file | |
419 | self.mbox = mailbox.mbox(self.mbox_file) | |
420 | self.mbox.clear() | |
6208fd26 NI |
421 | self.mbox_temp_file = '%s.dsn-temp' % mbox_file |
422 | self.mbox_temp = mailbox.mbox(self.mbox_temp_file) | |
423 | self.mbox_temp.clear() | |
58e64caf AA |
424 | |
425 | def process(self, message): | |
15f4834d NI |
426 | # Don't modify message variable for "self.mbox.add(message)" |
427 | report_message = message | |
428 | # Find real report inside attachment | |
429 | if message.get_content_type() == 'multipart/mixed': | |
430 | report_message = message.get_payload(0) | |
431 | ||
432 | # Process report if its type is correct | |
433 | if report_message.get_content_type() == 'multipart/report': | |
434 | email = findAddressInBounce(report_message) | |
58e64caf AA |
435 | if email is not None: |
436 | self.emails.append(email) | |
437 | self.mbox.add(message) | |
6208fd26 NI |
438 | else: |
439 | print("! => Moved to temporary DSN mailbox") | |
440 | self.mbox_temp.add(message) | |
15f4834d NI |
441 | return True |
442 | ||
443 | # Detect ill-formatted reports, sent as plain text email | |
444 | if 'MAILER-DAEMON@' in message['From'].upper(): | |
445 | email = findAddressInPlainBounce(message) | |
446 | if email is not None: | |
447 | self.emails.append(email) | |
448 | self.mbox.add(message) | |
6208fd26 | 449 | return True |
58e64caf AA |
450 | return False |
451 | ||
452 | def finalize(self): | |
6208fd26 NI |
453 | print('Found %d delivery status notifications. This is generally reliable.' % len(self.mbox)) |
454 | print('They were saved in %s.' % self.mbox_file) | |
455 | print('') | |
456 | print('Here is the list of email adresses for these bounces:') | |
457 | print('') | |
58e64caf | 458 | for email in self.emails: |
6208fd26 NI |
459 | print(email) |
460 | print('') | |
58e64caf | 461 | self.mbox.close() |
6208fd26 NI |
462 | print('Found %d temporary and invalid delivery status notifications.' % len(self.mbox_temp)) |
463 | print('They were saved in %s.' % self.mbox_temp_file) | |
464 | self.mbox_temp.close() | |
58e64caf AA |
465 | |
466 | #----------------------------------------------------------------------------# | |
467 | ||
468 | class CatchAllFilter(MboxFilter): | |
469 | ||
470 | def initialize(self, mbox_file): | |
471 | self.mbox_file = '%s.catchall' % mbox_file | |
472 | self.mbox = mailbox.mbox(self.mbox_file) | |
473 | self.mbox.clear() | |
474 | ||
475 | def process(self, message): | |
476 | self.mbox.add(message) | |
477 | return True | |
478 | ||
479 | def finalize(self): | |
480 | if len(self.mbox) > 0: | |
6208fd26 NI |
481 | print('%d messages reached the catchall.' % len(self.mbox)) |
482 | print('They were saved in %s.' % self.mbox_file) | |
483 | print('You must process the contents of this mbox manually.') | |
58e64caf AA |
484 | self.mbox.close() |
485 | else: | |
6208fd26 | 486 | print('No messages reached the catchall. Nice.') |
58e64caf AA |
487 | self.mbox.close() |
488 | os.unlink(self.mbox_file) | |
489 | ||
490 | #----------------------------------------------------------------------------# | |
491 | ||
492 | if __name__ == '__main__': | |
493 | ||
494 | if len(sys.argv) != 2: | |
6208fd26 | 495 | print('Usage: %s mbox' % sys.argv[0]) |
58e64caf AA |
496 | sys.exit(1) |
497 | ||
498 | if not os.path.exists(sys.argv[1]): | |
6208fd26 | 499 | print('No such file: %s' % sys.argv[1]) |
58e64caf AA |
500 | sys.exit(1) |
501 | ||
502 | processor = MboxProcessor(sys.argv[1]) | |
503 | processor.run() |